DIGNIFIED SUPPORT SYSTEMS
TABLE OF CONTENTS
Developmental Disability
Dual Diagnosis
Mental Illness
Psychotropic Medications
Advocacy
The Point of Impact Position
Patience, Rapport, and Style
The Economy of Behavior
Containment and the Community
Effective Communication
Criticism and Feedback
Rationale of Behavior
Behavior Support Plans
Increased Problematic Behavior
Quality Assurance
Awareness
Nontraditional Communication
Ongoing Information Sharing
Training
Police Involvement
Psychiatric Factors in Aggression
Aggression in Persons with Developmental Disabilities
Managing Aggression
De-escalation Ability and Control Presence
Safely Supporting our Clients
Prevention
Composure, Posture, and Supportive and Empathetic Interaction
Active Engagement
Crisis Management
Negotiating Behavioral Episodes and Crises
De-escalation Techniques
Violence and Physical Confrontation/Restraint
The Nature of Violence
Confrontation
Restraint
Reacting to Violence
Protecting Ourselves
Abuse, Neglect, and Exploitation
Vulnerability
Abuse Definitions
Physical Abuse
Sexual Abuse
Verbal/Emotional Abuse
Neglect
Exploitation
Reporting Abuse
